Get in Touch
If you have any questions, feedback, suggestions, technical issues, payment-related concerns, or need assistance with your Myna account, our support team is here to help.
We aim to respond to all genuine support requests as quickly as possible.
Customer Support
support.myna@gmail.com
For:
- Account Issues
- Wallet Queries
- Deposit Problems
- Withdrawal Assistance
- Quiz Match Issues
- Technical Support
- Bug Reports
- KYC Queries
- Refund Requests
- Feedback & Suggestions
Official Website
Visit our official website for the latest updates, policies, and announcements.
Website
Business Hours
Our support team is available during the following hours:
- Monday – Sunday
- 09:00 AM – 09:00 PM (IST)
Support requests received outside business hours will be handled as soon as possible.
Report an Issue
When contacting support, please include as much information as possible, such as:
- Registered Mobile Number
- User ID (if available)
- Description of the issue
- Match ID (if related to a quiz)
- Transaction ID (for payment issues)
- Screenshots (if applicable)
Providing complete information helps us resolve your issue more quickly.
Response Time
Our goal is to respond within:
- General Queries: Within 24 Hours
- Payment Related Queries: Within 24–48 Hours
- Technical Issues: Depending on the complexity of the issue
Important Notice
Myna will never ask for your:
- OTP
- UPI PIN
- Bank Password
- Debit Card PIN
- Credit Card CVV
- Account Password
If anyone requests this information while claiming to represent Myna, do not share it and report the incident immediately.
Thank You
Thank you for choosing Myna. We appreciate your trust and are committed to providing a secure, fair, and enjoyable gaming experience.